Tag Archives: robotics

When AI & Emotion join forces to create amazing customer experiences

If you close your eyes for a moment, stop and think about a customer experience which stands out to you. Think about what makes you remember that particular engagement and what this means to you. Customer Experiences which stay with you – which leave you with an impression – positive or negative – almost always… Read More »

Artificial Intelligence transforming the way we live

It has taken me time to warm to the notion of robotics and Artificial Intelligence. Slightly sceptical, and not at all happy about the concept of robots taking human roles. But this year I have been working on a project which has created a need for me to hang out with IBM’s NAO Robots, and… Read More »